Data transfer from Device to Device
- We will assist with set up of contracted devices purchased in store on the day free of charge. This includes transferring information from old device but excludes signing into existing accounts.
- Handsets purchased outright or not purchased in our store, we offer data transfer at a minimal fee. Ask in store for a quote.
- We cannot always guarantee all information can be transferred, due to old and incompatible software.
Email / facebook Account retrieval
- We can assist with resetting your password for emails and facebook. We can not guarantee all passwords can be reset. Ask in store for a quote.
Car Bluetooth setup
- Our experienced staff can assist in setting up your car Bluetooth. Charges apply.
Device clean up (removal of unwanted apps and clearing space)
- We can clean up your device, removing unwanted apps to help with the efficient operation of the device. Charges apply.
- Transferring data to an SD card (android device only). Charges apply.
Restoring phone to factory setting
Signing into accounts (Email, Facebook etc)
- We can help to retrieve passwords and help to sign into accounts. Charges apply.
Cutting down of sim card
- If your sim card doesn’t fit your new phone, we can cut the sim down to fit. Charges may apply.
Basic phone setup
- Basic set up of handset not purchased in our store. Charges apply.
Reprinting a paper bill
- We can reprint a duplicate Telstra bill. Printing charges apply.
Personalise Tech lessons
- We offer personalised Tech lessons with our experienced staff. Let us know what you want to learn and we will tailor a lesson to suit your needs. Bookings are essential. Charges apply.
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