Instore services

Data transfer from Device to Device

  • We will assist with set up of contracted devices purchased in store on the day free of charge. This includes transferring information from old device but excludes signing into existing accounts.
  • Handsets purchased outright or not purchased in our store, we offer data transfer at a minimal fee. Ask in store for a quote.
  • We cannot always guarantee all information can be transferred, due to old and incompatible software.

Email / facebook Account retrieval

  • We can assist with resetting your password for emails and facebook.  We can not guarantee all passwords can be reset.  Ask in store for a quote.

Car Bluetooth setup

  • Our experienced staff can assist in setting up your car Bluetooth. Charges apply.

Device clean up (removal of unwanted apps and clearing space)

  • We can clean up your device, removing unwanted apps to help with the efficient operation of the device. Charges apply.
  • Transferring data to an SD card (android device only). Charges apply.

Restoring phone to factory setting

  • Charges apply.

Signing into accounts (Email, Facebook etc)

  • We can help to retrieve passwords and help to sign into accounts. Charges apply.  

Cutting down of sim card

  • If your sim card doesn’t fit your new phone, we can cut the sim down to fit. Charges may apply.

Basic phone setup

  • Basic set up of handset not purchased in our store. Charges apply.

Reprinting a paper bill

  • We can reprint a duplicate Telstra bill. Printing charges apply.

Personalise Tech lessons

  • We offer personalised Tech lessons with our experienced staff. Let us know what you want to learn and we will tailor a lesson to suit your needs. Bookings are essential. Charges apply.

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